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    <title>Prisma Reviews changelog</title>
    <link>https://prismareviews.com/changelog</link>
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    <description>Changes to the Prisma reviews API: new platforms, endpoints, webhooks and fixes.</description>
    <language>en</language>
    <lastBuildDate>Tue, 10 Nov 2026 12:00:00 GMT</lastBuildDate>
    <item>
      <title>Google Maps: declare that the place is yours</title>
      <link>https://prismareviews.com/changelog#2026-11-10-google-maps-owner</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-10-google-maps-owner</guid>
      <pubDate>Tue, 10 Nov 2026 12:00:00 GMT</pubDate>
      <description>Change required. POST /v1/connections with platform: "google_maps" now needs "owner_attestation": true, with live and test keys: you declare "I own or manage this business, or I'm authorized by its owner to read its reviews." (Terms). Prisma reads Google Maps through a data provider and can't check whose place it is, so connect only places you own or manage, or whose owner authorized you. Without the field the request fails with 422 owner_attestation_required and nothing is stored; add it to your request. Prisma keeps each declaration as a record: the API key, dashboard user or connect link, the IP address and user agent, the time and the version of the text. The dashboard and connect links ask for it with a checkbox, and GET /v1/platforms shows it in the new owner_attestation field (null on every other platform, which connect as before). Google Maps connections made before today keep working; we'll ask their owners for the declaration later. See Connections.</description>
    </item>
    <item>
      <title>Removed: Shopee (coming soon)</title>
      <link>https://prismareviews.com/changelog#2026-11-09-shopee-removed</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-09-shopee-removed</guid>
      <pubDate>Mon, 09 Nov 2026 12:00:00 GMT</pubDate>
      <description>Shopee (shopee), announced earlier today as coming soon, is no longer on the list: Shopee's partner program doesn't take companies incorporated in Spain, so its connections could never open. Prisma now reads 84 platforms. GET /v1/platforms no longer returns it, and POST /v1/connections answers 422 for shopee. Lazada stays coming soon.</description>
    </item>
    <item>
      <title>Seven more: Galaxy Store, Chrome Web Store, VS Code, Adobe Commerce, Bazaarvoice, DealerRater and Apple Podcasts</title>
      <link>https://prismareviews.com/changelog#2026-11-09-five-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-09-five-platforms</guid>
      <pubDate>Mon, 09 Nov 2026 12:00:00 GMT</pubDate>
      <description>Seven more, free on every plan, including Spark, each with the business's own access: Samsung Galaxy Store (galaxy_store), buyer comments on your apps with replies by API through a Seller Portal service account; Chrome Web Store (chrome_web_store), your extensions' reviews through Google's official Chrome Web Store API, read only; VS Code Marketplace (vscode), the public reviews of an extension, read only; Adobe Commerce and Magento (adobe_commerce), a store's approved product reviews through its GraphQL API, read only; and Bazaarvoice (bazaarvoice), a brand's reviews through the Conversations API, with responses published, edited and deleted through the Response API; DealerRater (dealerrater), car dealers' reviews with the dealer's own API token, read only; and Apple Podcasts (apple_podcasts), a show's public ratings and reviews in one country, read only. All but Adobe Commerce also get deleted-review detection. And through a data provider, as paid reads like Yelp: Naver Place (naver), the visitor reviews of a place on Naver Map, where Korean customers review local businesses. Coming soon, with replies by API once each approves Prisma as a partner: Shopee (shopee) and Lazada (lazada), the marketplaces of Southeast Asia; test keys already work. And AUSGEZEICHNET.org (ausgezeichnet), the ratings service of businesses in Germany, Austria and Switzerland, with public answers by API. None has been tried with a live account yet; tell us if something looks wrong.</description>
    </item>
    <item>
      <title>A one-minute demo video</title>
      <link>https://prismareviews.com/changelog#2026-11-06-demo-video</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-06-demo-video</guid>
      <pubDate>Fri, 06 Nov 2026 12:00:00 GMT</pubDate>
      <description>The home page now has a one-minute demo of Prisma in test mode: connecting a platform, the review feed, a webhook for a new review, a reply published as written (no AI), insights and a call to the REST API. It is recorded from the real dashboard and API with sample data, without sound and with English subtitles. Nothing changes in the API.</description>
    </item>
    <item>
      <title>Status page checks the API from your browser, and a changelog feed</title>
      <link>https://prismareviews.com/changelog#2026-11-06-status-feed</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-06-status-feed</guid>
      <pubDate>Fri, 06 Nov 2026 12:00:00 GMT</pubDate>
      <description>The status page now also calls GET https://api.prismareviews.com/health from your browser and shows whether the API answered and how fast, next to our own checks every minute and 90 days of daily uptime for the API, the dashboard and this website. This changelog has an RSS feed at /changelog.xml, so you can follow changes to the API in a feed reader or a Slack RSS app.</description>
    </item>
    <item>
      <title>Removed: Allegro (coming soon)</title>
      <link>https://prismareviews.com/changelog#2026-11-06-allegro-removed</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-06-allegro-removed</guid>
      <pubDate>Fri, 06 Nov 2026 12:00:00 GMT</pubDate>
      <description>Allegro (allegro), announced on 2026-10-29 as coming soon, is no longer on the list: it never opened with live keys, and it will come back if customers ask for it. Prisma now reads 74 platforms. GET /v1/platforms no longer returns it, and POST /v1/connections answers 422 for allegro. Test connections made with it stop syncing.</description>
    </item>
    <item>
      <title>Webhook deliveries: list and resend</title>
      <link>https://prismareviews.com/changelog#2026-11-05-webhook-deliveries</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-webhook-deliveries</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>Two new endpoints let you see what Prisma sent to each of your webhook endpoints and send it again. GET /v1/webhooks/{id}/deliveries lists the deliveries of the last 7 days, newest first, with the event's evt_ ID, attempts, the last HTTP status and error, and the next retry; filter with status (pending, delivered, failed) and page with cursor. POST /v1/webhooks/{id}/deliveries/{event_id}/retry resends one with the same evt_ ID and a fresh signature (202), up to 60 resends per workspace per hour. Useful after your server was down. See Deliveries. Additive: nothing to change.</description>
    </item>
    <item>
      <title>Reconnecting an account keeps its IDs</title>
      <link>https://prismareviews.com/changelog#2026-11-05-reconnect</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-reconnect</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>If you delete a connection and connect the same account or listing again within 30 days, Prisma now brings back its locations with the same loc_ IDs and its reviews with the same rev_ IDs instead of importing copies, and catches up on the reviews and replies posted in between. With credentials, a listing URL or a test key the connection keeps its con_ ID too; with OAuth the new connection takes the old locations over. The response says how many came back in the new locations_reactivated field. Limits (same exact listing URL, plan limit, 30 days) are in Connections.</description>
    </item>
    <item>
      <title>Google Business Profile is coming soon</title>
      <link>https://prismareviews.com/changelog#2026-11-05-google-business-profile</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-google-business-profile</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>Google hasn't approved Prisma's access to the Business Profile API yet, so Google Business Profile (google) is now marked coming soon across the site, the docs and the dashboard. The flow works with test keys; live connections open once Google approves. Until then, Google Maps (google_maps) reads the public Google reviews of any place, read only, with paid reads. The older entries below that list Google Business Profile among the platforms with replies describe this connector, which isn't open yet.</description>
    </item>
    <item>
      <title>Dashboard: one place to read and reply</title>
      <link>https://prismareviews.com/changelog#2026-11-05-dashboard-reviews</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-dashboard-reviews</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>In the dashboard, Reviews is now where you read and answer reviews, with a Copy API call button that gives you the curl for the same reply. Insights shows the numbers and links to the unanswered 1 and 2-star reviews. No API changes.</description>
    </item>
    <item>
      <title>Stamped and Yext</title>
      <link>https://prismareviews.com/changelog#2026-11-05-stamped-yext</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-stamped-yext</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>Two more, free on every plan, including Spark, each connected with the business's own API keys: Stamped (stamped), the reviews app of Shopify and BigCommerce stores, read only (Stamped's API has no reply endpoint); and Yext (yext), for brands and agencies that run their locations on Yext: every Yext entity becomes a location, with the reviews Yext collects from Google, Facebook, Yelp, first-party reviews and other sites (the site in source), and replies published, edited and deleted through Yext's review responses where that site allows it. Yext reviews also get deleted-review detection, read in full every 7 days. Neither has been tried with a live account yet; tell us if something looks wrong. Prisma now reads 75 platforms.</description>
    </item>
    <item>
      <title>Deleted-review detection on 30 more platforms</title>
      <link>https://prismareviews.com/changelog#2026-11-05-deleted-reviews-more-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-deleted-reviews-more-platforms</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>review.deleted and deleted_at now also work on eBay, Etsy, Steam, Feefo, eKomi, ProvenExpert, Shopper Approved, Yotpo, REVIEWS.io, Salesforce AppExchange, Shopify App Store, JetBrains Marketplace, Open VSX, Mozilla and Thunderbird Add-ons, WooCommerce, Shopware, BigCommerce, Ecwid, Fera, VTEX, Hostaway, Hospitable, Guesty, Thinkific and Phorest (full re-read every 7 days), and on WordPress.org, Huawei AppGallery and Beds24 for the reviews their APIs still reach. Details and exceptions in Deleted reviews.</description>
    </item>
    <item>
      <title>Deleted reviews: review.deleted and deleted_at</title>
      <link>https://prismareviews.com/changelog#2026-11-05-deleted-reviews</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-05-deleted-reviews</guid>
      <pubDate>Thu, 05 Nov 2026 12:00:00 GMT</pubDate>
      <description>Prisma now tells you when a review is removed from the platform. It re-reads each location in full on a schedule (every 7 days on most official APIs, once a month on Google Maps, Tripadvisor and Yelp within a cap of paid reads) and, for every review the platform no longer returns, sends the new review.deleted event and sets the review's new deleted_at field instead of dropping it. GET /v1/reviews leaves those reviews out unless you pass include_deleted=true. review.updated now also fires when a review's text, title or stars change, compared with what Prisma stored. Which platforms have it, and how often, is in Deleted reviews; the rest don't detect deletions.</description>
    </item>
    <item>
      <title>Reply from the dashboard</title>
      <link>https://prismareviews.com/changelog#2026-11-04-dashboard-replies</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-04-dashboard-replies</guid>
      <pubDate>Wed, 04 Nov 2026 12:00:00 GMT</pubDate>
      <description>You can now read and answer reviews without code. The dashboard has a new Reviews page with every review from every connected platform, filters for platform, location, stars and the ones that still need a reply, and a text search. Each review on a platform that takes replies has a Reply button (also on the unanswered reviews in Insights): write your text and Prisma publishes it as written, through the platform's official API. It goes through the same checks and queue as POST /v1/reviews/{id}/reply, so the API, webhooks (reply.published, reply.failed), n8n and the MCP server work as before.</description>
    </item>
    <item>
      <title>Public reviews page and badge</title>
      <link>https://prismareviews.com/changelog#2026-11-04-public-page</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-04-public-page</guid>
      <pubDate>Wed, 04 Nov 2026 12:00:00 GMT</pubDate>
      <description>Optional and off by default: turn it on in the dashboard and Prisma hosts a page at prismareviews.com/r/ with the reviews of the locations you choose, from every connected platform, plus an SVG badge with your rating to embed on your website. Only platforms read with your own access are shown. See Public reviews page and badge.</description>
    </item>
    <item>
      <title>Kiyoh and Klantenvertellen, Verified Reviews and Udemy</title>
      <link>https://prismareviews.com/changelog#2026-11-04-kiyoh-verified-reviews-udemy</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-04-kiyoh-verified-reviews-udemy</guid>
      <pubDate>Wed, 04 Nov 2026 12:00:00 GMT</pubDate>
      <description>Three more, free on every plan, including Spark: Kiyoh and Klantenvertellen (kiyoh), the review services of businesses in the Netherlands and Belgium, with replies by API; Verified Reviews by Skeepers (verified_reviews), the Avis Vérifiés and Opiniones Verificadas shop and product reviews, read only; and Udemy (udemy), the course reviews of an instructor, read only. Prisma now reads 73 platforms.</description>
    </item>
    <item>
      <title>WebwinkelKeur, Feedaty and Lightspeed eCom</title>
      <link>https://prismareviews.com/changelog#2026-11-04-shop-reviews</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-04-shop-reviews</guid>
      <pubDate>Wed, 04 Nov 2026 12:00:00 GMT</pubDate>
      <description>Three new platforms, free on every plan, including Spark, each connected with the shop's own API key: WebwinkelKeur (webwinkelkeur), the trust mark of webshops in the Netherlands and Belgium, with replies by API; Feedaty (feedaty), shop and product reviews of Italian webshops, read only; and Lightspeed eCom (lightspeed), the product reviews of Lightspeed webshops, read only. What each one needs and returns is in Platforms.</description>
    </item>
    <item>
      <title>OpenAPI spec lists every platform and event</title>
      <link>https://prismareviews.com/changelog#2026-11-03-openapi</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-03-openapi</guid>
      <pubDate>Tue, 03 Nov 2026 12:00:00 GMT</pubDate>
      <description>The OpenAPI spec and the Postman collection now list all 67 platform IDs (Viator, Hostaway, Wix, Shopify App Store and the rest were missing from PlatformId), the location.sync_failed and location.sync_recovered events among the ones a webhook endpoint can subscribe to, and the new source field in the examples. If you generated a client from the spec, generate it again: strict clients rejected reviews from the platforms that were missing.</description>
    </item>
    <item>
      <title>MCP: public server card</title>
      <link>https://prismareviews.com/changelog#2026-11-03-mcp-server-card</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-03-mcp-server-card</guid>
      <pubDate>Tue, 03 Nov 2026 12:00:00 GMT</pubDate>
      <description>The MCP server now publishes its tools, input schemas and sign-in details at https://api.prismareviews.com/.well-known/mcp/server-card.json, readable without signing in, for directories and agents. The server at /mcp still asks for OAuth or an API key, so nothing changes for Claude, ChatGPT or your client.</description>
    </item>
    <item>
      <title>New review field: source</title>
      <link>https://prismareviews.com/changelog#2026-11-03-review-source</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-03-review-source</guid>
      <pubDate>Tue, 03 Nov 2026 12:00:00 GMT</pubDate>
      <description>Reviews have a new field, source: the site the review was written on, for platforms that gather reviews from several. On Viator it is viator or tripadvisor, so you can credit each review as Viator's terms ask; on Hostaway, Guesty, Hospitable and Beds24 it is airbnb, booking, vrbo or direct (on Hostaway, not yet for Booking.com). It is null on every other platform. Reviews read before today get it on their next check. Additive: nothing to change in your client.</description>
    </item>
    <item>
      <title>Readable names for locations connected by link</title>
      <link>https://prismareviews.com/changelog#2026-11-03-location-names</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-03-location-names</guid>
      <pubDate>Tue, 03 Nov 2026 12:00:00 GMT</pubDate>
      <description>Locations connected with a listing_url now take their name from the page address (for example "Team Fortress 2" or "Mr Rooter Plumbing Of Austin") instead of showing the whole URL, in the dashboard and in name on GET /v1/locations. Locations connected earlier get their name on their next check. Addresses without a name in them (Airbnb rooms, Google Maps short links) keep the URL.</description>
    </item>
    <item>
      <title>Fixed: Judge.me replies reported as failed or unknown</title>
      <link>https://prismareviews.com/changelog#2026-11-02-reply-fixes</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-02-reply-fixes</guid>
      <pubDate>Mon, 02 Nov 2026 12:00:00 GMT</pubDate>
      <description>Two cases where a Judge.me reply was published but Prisma reported otherwise: Judge.me sometimes answers with an empty body, which ended as unknown, and a retry of a reply that had already gone through ended as failed. Both now end as published and send reply.published. On a first attempt, a review the business already answered in Judge.me fails with a clear message. The MCP server also gained an OAuth token revocation endpoint (RFC 7009), so clients can sign out cleanly.</description>
    </item>
    <item>
      <title>Angi is open</title>
      <link>https://prismareviews.com/changelog#2026-11-02-angi</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-02-angi</guid>
      <pubDate>Mon, 02 Nov 2026 12:00:00 GMT</pubDate>
      <description>Angi connections now work with live keys. We checked the source with a real pro: the latest 25 customer reviews arrive with rating, text, reviewer and month, and the HTML that Angi leaves in some reviews is cleaned up. Read only, paid reads: from Beam, or with a read pack.</description>
    </item>
    <item>
      <title>Viator is open</title>
      <link>https://prismareviews.com/changelog#2026-11-02-viator-live</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-02-viator-live</guid>
      <pubDate>Mon, 02 Nov 2026 12:00:00 GMT</pubDate>
      <description>Viator connections now work with live keys: Viator approved Prisma's access to its Partner API. Paste the tour's page on viator.com and its Viator and Tripadvisor reviews arrive in a minute or two; the location takes the tour's name. Read only, refreshed weekly, free on every plan including Spark.</description>
    </item>
    <item>
      <title>New: Viator (coming soon)</title>
      <link>https://prismareviews.com/changelog#2026-11-02-viator</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-02-viator</guid>
      <pubDate>Mon, 02 Nov 2026 12:00:00 GMT</pubDate>
      <description>• Viator (viator, coming soon): reviews of a tour or activity from Viator and Tripadvisor, through Viator's official Partner API. Paste the product page on viator.com. Read only, refreshed weekly. Opens once Viator approves Prisma's access.

Free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>n8n: the Prisma Reviews node is verified and on n8n Cloud</title>
      <link>https://prismareviews.com/changelog#2026-11-02-n8n-verified</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-02-n8n-verified</guid>
      <pubDate>Mon, 02 Nov 2026 12:00:00 GMT</pubDate>
      <description>n8n verified the n8n-nodes-prisma-reviews community node. On n8n Cloud it can now be added straight from the nodes panel, without installing anything; self-hosted instances install it as before. One trigger for new reviews on all 66 platforms and one action node to read and reply. New versions published on npm go through n8n's review before they reach Cloud. See n8n reviews automation.</description>
    </item>
    <item>
      <title>Fixed: Google Maps places found by their ID</title>
      <link>https://prismareviews.com/changelog#2026-11-01-google-maps-place</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-11-01-google-maps-place</guid>
      <pubDate>Sun, 01 Nov 2026 12:00:00 GMT</pubDate>
      <description>Google Maps listings are now looked up by the place's own ID (CID or place ID) instead of the map coordinates in the link. A service-area business with no address, whose link pointed at the middle of a country, came back with no reviews; it now returns all of them.</description>
    </item>
    <item>
      <title>New: sync health on every location, and two webhooks</title>
      <link>https://prismareviews.com/changelog#2026-10-29-sync-health</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-sync-health</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>Every location now carries sync: consecutive_failures, last_error and last_error_at, so you can tell a location with no new reviews from one whose checks are failing. After 3 failed checks in a row Prisma sends location.sync_failed (once per streak), and location.sync_recovered when a check works again. Errors never include keys or tokens. A connection that needs signing in again still sends connection.updated. Suggested on the n8n community forum; additive, existing calls don't change. See Locations and Webhooks.</description>
    </item>
    <item>
      <title>New: Thinkific, Phorest and Allegro (coming soon)</title>
      <link>https://prismareviews.com/changelog#2026-10-29-courses-salons-allegro</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-courses-salons-allegro</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Thinkific (thinkific): course reviews of an online school with its Thinkific API key. Read only.
• Phorest (phorest): client reviews of each salon branch with the salon's Phorest API access. Read only.
• Allegro (allegro, coming soon): seller ratings with replies by API, once Prisma's Allegro app is live. Removed on 2026-11-06, before it opened.

Thinkific and Phorest are free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: Thunderbird Add-ons</title>
      <link>https://prismareviews.com/changelog#2026-10-29-thunderbird</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-thunderbird</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Thunderbird Add-ons (thunderbird): ratings of a Thunderbird add-on from its page, with your developer reply. Read only, free on every plan including Spark.</description>
    </item>
    <item>
      <title>New: Mozilla Add-ons, Open VSX, JetBrains Marketplace and Beds24</title>
      <link>https://prismareviews.com/changelog#2026-10-29-dev-marketplaces-beds24</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-dev-marketplaces-beds24</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Mozilla Add-ons (mozilla): ratings of a Firefox add-on from its page, with replies by API when you add an AMO API key.
• Open VSX (openvsx) and JetBrains Marketplace (jetbrains): extension and plugin reviews from their pages. Read only.
• Beds24 (beds24): Airbnb and Booking.com guest reviews of your Beds24 properties with your own token. Read only.

All four are free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: Hospitable, Guesty, Huawei AppGallery and VTEX</title>
      <link>https://prismareviews.com/changelog#2026-10-29-pms-appgallery-vtex</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-pms-appgallery-vtex</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Hospitable (hospitable) and Guesty (guesty): guest reviews from Airbnb, Booking.com and Vrbo through the property manager's own account, with replies by API on Airbnb and Booking.com.
• Huawei AppGallery (appgallery): app reviews by country through an AppGallery Connect API client, with replies by API.
• VTEX (vtex): approved product reviews from the VTEX Reviews and Ratings app. Read only.

All four are official APIs with your own keys, free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: BigCommerce, Shopware and Ecwid</title>
      <link>https://prismareviews.com/changelog#2026-10-29-store-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-store-platforms</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Shopware (shopware): product reviews of a Shopware 6 shop with an integration's access key. Replies by API: the shop's answer under the review, which you can edit or delete.
• BigCommerce (bigcommerce): approved reviews of every product with a store-level API account. Read only: BigCommerce reviews have no reply.
• Ecwid (ecwid): published product reviews with the store's custom app token. Read only.

All three are the stores' own official APIs, free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: Junip and Fera</title>
      <link>https://prismareviews.com/changelog#2026-10-29-junip-fera</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-junip-fera</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Junip (junip): product and store reviews with the access token of a Junip private app. Replies by API, and you can edit or delete them.
• Fera (fera): product and store reviews with Fera's Secret Key. Replies by API.

Both are official APIs with the store's own key, free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: reply to Airbnb, Booking.com and Vrbo reviews through Hostaway</title>
      <link>https://prismareviews.com/changelog#2026-10-29-hostaway</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-hostaway</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>Hostaway (hostaway) connects with the property manager's own Hostaway API secret and imports every listing. Prisma reads the guest reviews from Airbnb, Booking.com and Vrbo and publishes your response with POST /v1/reviews/{id}/reply, once per review and within each channel's window. Free on every plan. Details on Platforms.</description>
    </item>
    <item>
      <title>New: Expedia, Airbnb, BBB, Software Advice and Deliveroo</title>
      <link>https://prismareviews.com/changelog#2026-10-29-paid-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-paid-platforms</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>With paid reads, like Yelp, connected with the listing's public page and checked every 24 hours: Expedia (expedia, also Hotels.com and Vrbo homes on Expedia), Airbnb (airbnb), BBB (bbb), Software Advice (software_advice) and Deliveroo (deliveroo). All five are read only. Expedia's partner API, which allows replies, is only for full channel managers, so Expedia stays read only. Details on Platforms.</description>
    </item>
    <item>
      <title>New: WooCommerce, Wix and Microsoft Store</title>
      <link>https://prismareviews.com/changelog#2026-10-29-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-29-platforms</guid>
      <pubDate>Thu, 29 Oct 2026 12:00:00 GMT</pubDate>
      <description>• WooCommerce (woocommerce): product reviews with a WooCommerce REST API key, and replies by API when you add a WordPress application password.
• Wix (wix): Wix Reviews with a Wix API key and the site id. Replies by API, and you can edit or delete them.
• Microsoft Store (microsoft_store): reviews of every app in your Partner Center account, with the developer's response. Read only: Microsoft's response API isn't working on their side.

All three are official APIs, free on every plan including Spark. Details on Platforms.</description>
    </item>
    <item>
      <title>New: 100 free reads to try Google Maps and Tripadvisor</title>
      <link>https://prismareviews.com/changelog#2026-10-28-free-reads</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-28-free-reads</guid>
      <pubDate>Wed, 28 Oct 2026 12:00:00 GMT</pubDate>
      <description>Every account without paid reads of its own, Spark included, now gets 100 free reads once to connect any Google Maps or Tripadvisor listing and see real reviews in a minute instead of sample data. That's about 2,000 reviews. Verify your account email first. They're never renewed and nothing is billed when they run out: those connections stop checking until you add a read pack. GET /v1/usage shows them in the new paid_reads.free_trial field (Usage).</description>
    </item>
    <item>
      <title>New: 7 more platforms</title>
      <link>https://prismareviews.com/changelog#2026-10-28-platforms</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-28-platforms</guid>
      <pubDate>Wed, 28 Oct 2026 12:00:00 GMT</pubDate>
      <description>• Free on every plan, Spark too: Shopify App Store (shopify_apps) and Atlassian Marketplace (atlassian) connect with the app's public page; Klaviyo Reviews (klaviyo) with a private API key with read access.
• With paid reads, like Yelp: Gartner Peer Insights (gartner), Healthgrades (healthgrades), Vitals (vitals) and ClassPass (classpass) connect with the listing's public page and are checked every 24 hours.

All seven are read only. Details on Platforms.</description>
    </item>
    <item>
      <title>New: Review stats and review links</title>
      <link>https://prismareviews.com/changelog#2026-10-28-stats</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-28-stats</guid>
      <pubDate>Wed, 28 Oct 2026 12:00:00 GMT</pubDate>
      <description>• GET /v1/stats and GET /v1/locations/{id}/stats return, for any period: reviews, average rating, reviews per star, replies, reply rate, median reply time, 1 and 2-star reviews still unanswered, and a month-by-month series. Filter by location_id, platform, since and until. Included in every plan. See Stats.
• review_link on every location: the link to ask customers for a review, with type: "write_review" (opens the review form) or "listing" (the public page), and null on platforms where only verified buyers can review. See Ask for reviews.

Both are additive: existing calls don't change.</description>
    </item>
    <item>
      <title>New: eBay connections are live</title>
      <link>https://prismareviews.com/changelog#2026-10-28-ebay</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-28-ebay</guid>
      <pubDate>Wed, 28 Oct 2026 12:00:00 GMT</pubDate>
      <description>eBay approved Prisma's developer access, so live keys now connect eBay, not only test keys.
• Connect with POST /v1/connections and platform: "ebay": the response has an authorization_url where the seller signs in with eBay. You don't need an eBay developer account.
• Read the feedback the seller receives: positive, neutral or negative, returned as 5, 3 or 1 star, with the comment and the item.
• Reply with POST /v1/reviews/{id}/reply, up to 80 characters (eBay's limit).
• Included in every plan, Spark too. GET /v1/platforms now returns live_ready: true for ebay. Details on eBay feedback API.</description>
    </item>
    <item>
      <title>Public status page</title>
      <link>https://prismareviews.com/changelog#2026-10-26-status</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-26-status</guid>
      <pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate>
      <description>prismareviews.com/status shows the live state of the API, the dashboard and this website, checked from outside every minute, with 90 days of daily uptime, the state of calls to the review platforms and any incident we publish. No third-party status service: the checks run in Prisma's own scheduler.</description>
    </item>
    <item>
      <title>Changed: Replies by API on 5 platforms, read only on 6</title>
      <link>https://prismareviews.com/changelog#2026-10-26-replies</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-26-replies</guid>
      <pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate>
      <description>Prisma connects APIs: it reads reviews and publishes the reply text you send (written by you, your software or your own model) through the platform's official API. It doesn't write replies or keep unpublished ones.
• Replies by API on Google Business Profile, App Store, Google Play, Judge.me and Trustpilot (beta). POST /v1/reviews/{id}/reply returns 202 with reply.status: "queued", then published (or failed).
• Read only on Yelp, Tripadvisor, Booking.com, Yotpo, REVIEWS.io and G2 (Beam and up). These platforms have no reply API for third parties. Prisma reads their reviews, and each review's url links to where you answer it on the platform (for some platforms, the listing or product page).
• New error 422 reply_not_supported for POST and DELETE /v1/reviews/{id}/reply on read-only platforms, with the extra fields platform and url. See Errors.
• Reply statuses are now published, queued and failed. There is no draft status.
• GET /v1/usage no longer returns the ai_drafts field. Reply drafts, listed as not available yet in v1, won't ship, and plans don't include them.

Action needed: if you sent replies for Yelp, Tripadvisor, Booking.com, Yotpo, REVIEWS.io or G2 reviews, handle 422 reply_not_supported and send users to the review's url. Stop reading ai_drafts from /v1/usage. Details on Replies and Platforms.</description>
    </item>
    <item>
      <title>New: Accounts and dashboard</title>
      <link>https://prismareviews.com/changelog#2026-10-23-accounts</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-23-accounts</guid>
      <pubDate>Fri, 23 Oct 2026 12:00:00 GMT</pubDate>
      <description>Early access is over: anyone can create an account and start building.
• Sign up with your email and a password (we send a link to confirm your email), or with Google, GitHub or Apple. Then sign in at any time.
• Your workspace starts on the free Spark plan, with a live key (pk_live_…) and a test key (pk_test_…). The dashboard shows both in full once; after that, only their prefix. The test key works right away with sample data.
• Roll a key from the dashboard to replace it: the new key is shown once and the old one stops working at once. This is also how you revoke a key you think was exposed.
• The dashboard shows your plan, your keys, your usage and your connections.
• Paid plans can't be bought from the dashboard yet. To move to Beam, Spectrum or Aurora, email hello@prismareviews.com.

Action needed: none. Start with the Quickstart once your keys are in the dashboard.</description>
    </item>
    <item>
      <title>New: Prisma API v1</title>
      <link>https://prismareviews.com/changelog#2026-10-23-v1</link>
      <guid isPermaLink="true">https://prismareviews.com/changelog#2026-10-23-v1</guid>
      <pubDate>Fri, 23 Oct 2026 12:00:00 GMT</pubDate>
      <description>The first version of the API is available at https://api.prismareviews.com/v1 for every workspace, with live keys (pk_live_…) and test keys (pk_test_…). Test keys work with every platform on sample data and never touch a real account.

Platforms. Eleven platforms, each with a live connector:
• Replies by the platform's official API: Google Business Profile (OAuth), App Store (App Store Connect API key), Google Play (Prisma's service account invited in Play Console), Judge.me (shop domain and private token) and Trustpilot (OAuth, beta).
• Replies as drafts the owner publishes: Yelp, Tripadvisor and Booking.com (public listing URL), Yotpo, REVIEWS.io and G2 (API credentials). All in beta.

How each one connects, with the exact fields, is on Platforms.

Endpoints.
• Reviews: GET /v1/reviews (filters location_id, platform, since, has_reply; cursor pagination, up to 100 per page) and GET /v1/reviews/{id}.
• Replies: POST /v1/reviews/{id}/reply (create or replace, with Idempotency-Key) and DELETE /v1/reviews/{id}/reply.
• Locations: GET /v1/locations, GET /v1/locations/{id}.
• Connections: POST /v1/connections (OAuth, credentials or listing URL), GET /v1/connections, DELETE /v1/connections/{id}.
• Webhooks: POST /v1/webhooks, GET /v1/webhooks, DELETE /v1/webhooks/{id}, with the events review.created, review.updated, reply.published, reply.failed and connection.updated, signed with Prisma-Signature (HMAC-SHA256).
• Usage: GET /v1/usage.

Limits you should know about.
• Reply length is checked before queueing: Google Business Profile 4,096 bytes, App Store 5,970 characters, Google Play 350 characters (422 reply_too_long).
• Google Play and Judge.me can't delete replies through their APIs (422 operation_not_supported), and Judge.me can't edit them either.
• The Google Play API only returns reviews from the last 7 days; Prisma keeps the history from the day you connect. See Google Play reply-to-reviews documentation.
• Google limits edits per Business Profile (see Google Business Profile API usage limits). Replies are queued and retried.
• Per-key rate limits by plan: Spark 60, Beam 120, Spectrum 600 and Aurora 1,200 requests per minute.

Not available yet: SDKs, an OpenAPI spec and AI reply drafts. They will appear here when they ship.

Action needed: none. Start with the Quickstart, then the API reference and Errors. Platform guides: Google Business Profile API, Google Play reviews API, Yelp, Tripadvisor.</description>
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