Prisma Reviews / Integrations / Capterra

Capterra reviews API

Read and reply to Capterra reviews with the same API you use for every other platform. Every review of the product: overall stars, title, comments, pros and cons, reviewer, date and the vendor’s response.

Read only Beta

Capterra reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Capterra doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
Public listing page, no login shared
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=capterra&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Capterra is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for Capterra

  • Who it’s for

    For software companies. Uses paid reads.

Frequently asked questions

Can I reply to Capterra reviews through the API?

Read only: vendors answer reviews in Capterra’s vendor portal. Responses already written come back with the review.

How do my customers connect Capterra?

The vendor pastes the address of its Capterra product page. No Capterra login is shared.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 32 platforms, so you can build before connecting a real one.