Prisma Reviews / Integrations / Loox

Loox reviews API

Read and reply to Loox reviews with the same API you use for every other platform. Published product and store reviews with rating, text, reviewer, product and the store’s reply.

Read only Beta

Loox reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Loox doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=loox&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Loox is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for Loox

  • Who it’s for

    Photo reviews for Shopify brands.

Frequently asked questions

Can I reply to Loox reviews through the API?

Read only: Loox has no API to answer reviews, so the team answers them in Loox.

How do my customers connect Loox?

The store generates a Loox API key (Convert or Unlimited plan) and gives Prisma the key and its public store ID.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 32 platforms, so you can build before connecting a real one.