Prisma Reviews / Integrations / Facebook
Facebook reviews API
Read and reply to Facebook reviews with the same API you use for every other platform. Recommendations on the Page (recommends or not, as 5 or 1 star) with text and date.
Read only Beta
Facebook reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Facebook doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.
- Reviews
- Read only
- Connects with
- Public listing page, no login shared
- Format
- Same JSON as every platform: rating, text, author, date, reply, url
- Webhooks
- review.created, review.updated
- Status
- Beta
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=facebook&since=2026-10-01" \
-H "Authorization: Bearer $PRISMA_API_KEY"
# Facebook is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
-H "Authorization: Bearer $PRISMA_API_KEY" # → "url": "https://…" const BASE = "https://api.prismareviews.com/v1";
const headers = { Authorization: `Bearer ${process.env.PRISMA_API_KEY}` };
// List new reviews
const { data } = await fetch(`${BASE}/reviews?platform=facebook&since=2026-10-01`, { headers })
.then((r) => r.json());
// Facebook is read only: answer each review on the platform, at its url
for (const review of data) console.log(review.rating, review.url); import os, requests
BASE = "https://api.prismareviews.com/v1"
headers = {"Authorization": f"Bearer {os.environ['PRISMA_API_KEY']}"}
# List new reviews
data = requests.get(f"{BASE}/reviews", headers=headers,
params={"platform": "facebook", "since": "2026-10-01"}).json()["data"]
# Facebook is read only: answer each review on the platform, at its url
for review in data:
print(review["rating"], review["url"]) What you get for Facebook
Who it’s for
For local businesses whose customers recommend them on Facebook. Uses paid reads.
Frequently asked questions
Can I reply to Facebook reviews through the API?
Read only: Meta removed Page reviews from its API, so Prisma reads the public Page and the team answers on Facebook.
How do my customers connect Facebook?
The business pastes the address of its public Facebook Page. No Facebook login is shared.
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