Prisma Reviews / Integrations / Facebook

Facebook reviews API

Read and reply to Facebook reviews with the same API you use for every other platform. Recommendations on the Page (recommends or not, as 5 or 1 star) with text and date.

Read only Beta

Facebook reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Facebook doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
Public listing page, no login shared
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=facebook&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Facebook is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for Facebook

  • Who it’s for

    For local businesses whose customers recommend them on Facebook. Uses paid reads.

Frequently asked questions

Can I reply to Facebook reviews through the API?

Read only: Meta removed Page reviews from its API, so Prisma reads the public Page and the team answers on Facebook.

How do my customers connect Facebook?

The business pastes the address of its public Facebook Page. No Facebook login is shared.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 32 platforms, so you can build before connecting a real one.