Prisma Reviews / Integrations / Feefo

Feefo reviews API

Read and reply to Feefo reviews with the same API you use for every other platform. Service and product reviews with rating, text, customer name and the merchant’s comments.

Read only Beta

Feefo reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Feefo doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=feefo&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Feefo is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for Feefo

  • Who it’s for

    Common with UK and European retailers.

Frequently asked questions

Can I reply to Feefo reviews through the API?

Read only: Feefo’s API doesn’t answer reviews. Every review links to Feefo, where the team answers it.

How do my customers connect Feefo?

The business gives Prisma its Feefo merchant identifier, the name in its feefo.com/reviews page. No API key needed.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 32 platforms, so you can build before connecting a real one.