Prisma Reviews / Integrations / Trusted Shops

Trusted Shops reviews API

Read and reply to Trusted Shops reviews with the same API you use for every other platform. Shop and product reviews of every channel, with rating, title, text, customer and the shop’s reply.

Read & reply Beta

Trusted Shops reviews can be read and replied to through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Replies are published through the platform’s official API.

Reviews
Read & reply by API
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated, reply.published
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=trusted_shops&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Publish your reply
curl -X POST https://api.prismareviews.com/v1/reviews/rev_01JB7Q/reply \
  -H "Authorization: Bearer $PRISMA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"text": "Thanks, María! See you soon."}'

What you get for Trusted Shops

  • Who it’s for

    The trust mark of German, Spanish and European online shops.

Frequently asked questions

Can I reply to Trusted Shops reviews through the API?

Publish the reply you send through the official eTrusted API. You write it, or your own software does.

How do my customers connect Trusted Shops?

The shop creates an API client in the eTrusted Control Centre and gives Prisma its client ID and secret.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 32 platforms, so you can build before connecting a real one.