Prisma Reviews / Integrations / BigCommerce

BigCommerce reviews API

Read and reply to BigCommerce reviews with the same API you use for every other platform. Approved product reviews of every product with stars, title, text, reviewer, date and the product link.

Read only Beta

BigCommerce reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. BigCommerce doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=bigcommerce&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# BigCommerce is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for BigCommerce

  • Who it’s for

    For BigCommerce stores and the agencies that run them, next to their Google and app store reviews. Free on every plan.

Frequently asked questions

Can I reply to BigCommerce reviews through the API?

Read only: BigCommerce product reviews have no reply field, so the store answers its customers outside the review. Every review links to its product page.

How do my customers connect BigCommerce?

The store creates a store-level API account with Products: read-only and gives Prisma its access token and the store hash.

Other platforms

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