Prisma Reviews / Integrations / VTEX
VTEX reviews API
Read and reply to VTEX reviews with the same API you use for every other platform. Approved product reviews from the VTEX Reviews and Ratings app, with stars, title, text, reviewer and date.
Read only Beta
VTEX reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. VTEX doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.
- Reviews
- Read only
- Connects with
- The account’s own API credentials
- Format
- Same JSON as every platform: rating, text, author, date, reply, url
- Webhooks
- review.created, review.updated
- Status
- Beta
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=vtex&since=2026-10-01" \
-H "Authorization: Bearer $PRISMA_API_KEY"
# VTEX is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
-H "Authorization: Bearer $PRISMA_API_KEY" # → "url": "https://…" const BASE = "https://api.prismareviews.com/v1";
const headers = { Authorization: `Bearer ${process.env.PRISMA_API_KEY}` };
// List new reviews
const { data } = await fetch(`${BASE}/reviews?platform=vtex&since=2026-10-01`, { headers })
.then((r) => r.json());
// VTEX is read only: answer each review on the platform, at its url
for (const review of data) console.log(review.rating, review.url); import os, requests
BASE = "https://api.prismareviews.com/v1"
headers = {"Authorization": f"Bearer {os.environ['PRISMA_API_KEY']}"}
# List new reviews
data = requests.get(f"{BASE}/reviews", headers=headers,
params={"platform": "vtex", "since": "2026-10-01"}).json()["data"]
# VTEX is read only: answer each review on the platform, at its url
for review in data:
print(review["rating"], review["url"]) What you get for VTEX
Who it’s for
For brands and retailers on VTEX, common in Latin America and Europe, and the agencies that run their stores. Free on every plan.
Frequently asked questions
Can I reply to VTEX reviews through the API?
Read only: VTEX’s reviews app has no reply. Every review links to the store.
How do my customers connect VTEX?
The store generates a VTEX application key with access to its reviews and gives Prisma the account name, app key and app token.
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