Prisma Reviews / Integrations / VTEX

VTEX reviews API

Read and reply to VTEX reviews with the same API you use for every other platform. Approved product reviews from the VTEX Reviews and Ratings app, with stars, title, text, reviewer and date.

Read only Beta

VTEX reviews can be read through Prisma’s REST API: one API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. VTEX doesn’t let third parties reply by API, so each review carries a link to answer it on the platform.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get API key Read the quickstart

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=vtex&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# VTEX is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

What you get for VTEX

  • Who it’s for

    For brands and retailers on VTEX, common in Latin America and Europe, and the agencies that run their stores. Free on every plan.

Frequently asked questions

Can I reply to VTEX reviews through the API?

Read only: VTEX’s reviews app has no reply. Every review links to the store.

How do my customers connect VTEX?

The store generates a VTEX application key with access to its reviews and gives Prisma the account name, app key and app token.

Other platforms

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Free Spark plan: 2 locations, no card. Test keys return sample data on all 58 platforms, so you can build before connecting a real one.