Updated Oct 2026

Fitness and wellness reviews API: Google, ClassPass, Yelp and Facebook for gyms and studios

Prisma is a fitness reviews API: one REST API that reads the reviews of the gyms, studios and wellness businesses you own or manage, from every platform that matters to them, in one JSON shape, with a signed webhook on every new review. Built for gym and studio chains, booking and membership software, and the agencies that run their reputation.

Get API key

2 locations free. Test keys return sample reviews from every platform. No card, no sales call.

Why gyms, studios and wellness businesses need an API, not six integrations

• ClassPass member reviews only exist on the studio page; there is no API.
• A chain with 40 clubs has 40 Google profiles, and Google approves API access per project, not per club.
• Yelp returns 3 excerpts by API and Facebook removed its ratings API in 2026.
• Member complaints about cleanliness or a trainer need an answer the same day, whichever site they land on.

Prisma measured all of this when it integrated the platforms; the per-platform rules are in the State of Review Platform APIs 2026.

The platforms, and what each one allows

Google Business Profile will join as soon as each platform approves Prisma’s access. Everywhere else the review comes with its URL and you answer on the platform.

What teams build with it

1. One review feed per club and per chain, inside the membership or booking software.
2. A webhook that routes each review under 4 stars to the club manager within the hour.
3. Replies on Google by API from the tool your staff already use, once Google approves the integration.

One call, every platform

curl "https://api.prismareviews.com/v1/reviews?platform=classpass&has_reply=false&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

Every review comes back with the same fields whatever the platform: id, platform, location_id, rating (always out of 5), title, text, author, language, created_at, reply and url. This call lists the Google Business Profile reviews since 1 October that nobody has answered yet; drop the platform filter and you get every platform in one list, newest first. Register a webhook with POST /v1/webhooks to receive review.created the moment a new one is synced; the webhooks reference has the payload and the signature check.

Honest limits

• Prisma reads reviews of businesses you own or manage. It is not a scraper for competitors’ reviews.
• On platforms without a reply API, Prisma can’t post for you; it returns the link and the existing reply.
• Public-page platforms are read on a schedule (every 6 to 24 hours depending on the plan), not in real time; see how often Prisma checks.
• Prisma never writes replies. Your team or your own AI writes them; Prisma publishes the exact text you approve.

FAQ

Is there a ClassPass reviews API?

No. Prisma reads the member reviews shown on the studio pages you manage, read-only, and returns them in the same JSON as Google.

Can I reply to Yelp or Facebook reviews by API?

No. Neither exposes a reply API. Prisma returns each review with its URL so the club manager answers on the platform. Replies by API work on Google Business Profile once Google approves Prisma’s access.

How many locations can one account have?

As many as the plan allows; plans are priced per connected location, with 2 free. Each club is one location.