Prisma Reviews / Integrations / Adobe Commerce (Magento)

Prisma Reviews is a reviews API that reads Adobe Commerce (Magento) reviews through Adobe Commerce’s official API, with credentials the business creates in its own account, in the same JSON format as its other 83 platforms. It can’t reply to Adobe Commerce (Magento) reviews by API: each review carries a url to answer it on Adobe Commerce (Magento). New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).

Read only Beta

The approved product reviews of the store with stars, title, text, the reviewer’s nickname, date and the product page. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get a free API key Read the quickstart

Free Spark plan: 2 locations and test keys with sample data on every platform. No card.

By , CEO of Prisma Reviews · Updated

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=adobe_commerce&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Adobe Commerce (Magento) is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

Why Prisma instead of integrating Adobe Commerce (Magento) yourself

With Prisma

  • One API key for every platform
  • One JSON format: rating, text, author, reply, url
  • Signed webhooks for new reviews and replies
  • History kept from the day you connect
  • Test keys with sample data before going live

Adobe Commerce (Magento) on your own

  • No store-wide reviews query: ask product by product
  • Reviews have no id in GraphQL
  • Ratings as percentages (0–100)
  • No reply field in core Magento

Three steps to Adobe Commerce (Magento) reviews in your product

  1. Connect

    The store gives Prisma its address, and an integration access token if it limits its GraphQL API. The store’s address is enough when its GraphQL is open; add access_token (System → Extensions → Integrations) if it limits the API, and store_code for a store view other than the default.

    POST /v1/connections
    curl -X POST https://api.prismareviews.com/v1/connections \
      -H "Authorization: Bearer $PRISMA_API_KEY" \
      -H "Content-Type: application/json" \
      -d '{
        "platform": "adobe_commerce",
        "credentials": {
          "store_url": "https://shop.acme.com",
          "store_code": "default"
        }
      }'
  2. Read

    The approved product reviews of the store with stars, title, text, the reviewer’s nickname, date and the product page. New reviews also reach your webhook as review.created.

    GET /v1/reviews
    curl "https://api.prismareviews.com/v1/reviews?platform=adobe_commerce&has_reply=false" \
      -H "Authorization: Bearer $PRISMA_API_KEY"
  3. Answer on the platform

    Read only: Adobe Commerce and Magento have no reply field on reviews.

    GET /v1/reviews/{id}
    curl https://api.prismareviews.com/v1/reviews/rev_01JB7Q \
      -H "Authorization: Bearer $PRISMA_API_KEY"
    # → "url": the review on Adobe Commerce (Magento), where the business answers it

Adobe Commerce (Magento) sync, limits and plans

How Prisma handles Adobe Commerce (Magento) on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.

Reply by API
No: each review links to where it is answered
How reviews arrive
Scheduled checks (see the table)
Counts against paid reads
No: unlimited reviews
Adobe Commerce (Magento)SparkBeamSpectrumAurora
AvailableIncludedIncludedIncludedIncluded
New reviews checkedEvery hourEvery hourEvery 15 minutesEvery 15 minutes
Refresh now (on demand)NoYesYesYes
Price a monthFree, 2 locations€49, 10 locations€149, 50 locations€499, 200 locations

What you get for Adobe Commerce (Magento)

  • Approved reviews

    Stars, summary as title, text, the reviewer’s nickname, date and the product page.

  • Stable ids

    GraphQL gives reviews no id, so Prisma builds one from the SKU, nickname, date, summary and text.

  • Magento Open Source too

    Any Adobe Commerce or Magento store that answers GraphQL at /graphql can connect.

  • Webhooks

    review.created fires when a new approved review appears.

  • Who it’s for

    For Adobe Commerce and Magento Open Source stores in Europe and North America. Free on every plan.

Frequently asked questions

Can I reply to Adobe Commerce (Magento) reviews through the API?

Read only: Adobe Commerce and Magento have no reply field on reviews.

How do my customers connect Adobe Commerce (Magento)?

The store gives Prisma its address, and an integration access token if it limits its GraphQL API.

Does Magento have a reviews API?

Magento’s GraphQL API returns each product’s approved reviews, but there is no store-wide reviews query and core Magento has no reviews REST API. Prisma walks the catalog, reads each product’s reviews and returns them in the same JSON as every other platform.

What happens when a customer edits a Magento review?

Reviews have no id in GraphQL, so Prisma builds one from the review’s content. An edited review arrives as a new review.

Is Adobe Commerce in the free plan?

Yes. Adobe Commerce and Magento are included in Spark (2 locations free); each store counts as one location.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 84 platforms, so you can build before connecting a real one.