Updated Nov 2026

Guides to reading and replying to reviews by API

84 practical guides for developers and product teams who build reviews into their own software: how each review platform’s API works, code to read and answer reviews, review alerts in the tools your team already uses, and honest comparisons of the reviews APIs on the market. Prisma Reviews reads the reviews of the businesses and apps you own or manage on 84 platforms in one JSON format, and replies by official API where the platform allows it.

Market research and comparisons (14)
Google reviews and Google Business Profile (9)
Read and reply to reviews in code (39)
Alerts, chat tools and CRMs (12)
Platform API keys, tokens and limits (10)

Market research and comparisons

Which reviews API to pick, and what the review platforms’ own APIs allow in 2026.

Best Google Review Management Tools in 2026 (Prices Compared): The best Google review management tools in 2026, from free Google Business Profile to BrightLocal, GatherUp, Birdeye and APIs. Public prices checked Nov 10.
Best Reviews APIs in 2026: 11 Options Compared Honestly: The best reviews APIs in 2026 compared: Prisma, ReviewTrackers, Birdeye, Yext, Reviewflowz, ReviewHook, Outscraper, SerpApi and more.
How to Aggregate Reviews From Multiple Sites Into Your App: Three ways to pull customer reviews from Google, the App Store, Trustpilot, Yelp and more into your own app: build it, scrape it, or use one reviews API.
Review Analytics API: Rating, Reply Rate, Trends: Review analytics across Google, Trustpilot, the App Store and 80+ more platforms in one call: average rating, reply rate, reply time and a monthly series.
Review Data via API and Webhooks: Best Practices: How to store, sync and reply to reviews from an API without duplicates or lost events: idempotent webhooks, signatures, backfills, edits and privacy.
Review Management Software: A Buyer's Guide (2026): How to choose review management software in 2026: the 4 types of tools, features that matter, real prices from vendors' pages and 10 questions to ask.
Review Management With an API: What to Build Yourself: Monitoring, routing, CRM sync, reporting, replies, sentiment and local SEO: which parts of review management an API covers and which stay with you.
Review Platform API Changes in 2026 (Running Log): A running log of 2026 changes in review platform APIs: Facebook, Booking.com, Google Business Profile, Judge.me and others, with what each means.
Review Platform APIs: Lessons From Integrating 25 of Them: Lessons from integrating 25 review platforms (Google, App Store, Trustpilot, Yelp…) into one API: access, normalisation, polling cost, replies, testing.
Reviews API for AI Agents: Tools, MCP, Safe Replies: Give an AI agent customer reviews the right way: OpenAI and Claude tool calling, an MCP server or the OpenAPI spec, and guardrails for replies.
State of Review Platform APIs 2026: 32 Platforms Compared: What 32 review platforms let developers do by API in 2026: who allows replies, who gates access behind plans or approvals, and who has no API at all.
What Is a Review Aggregator? Types, Examples and How They Work: A review aggregator collects reviews from many sites into one place. The 3 types, how they get the data (APIs, feeds, scraping) and how to build one.
Which Review APIs Let You Reply to Reviews? (2026): Which APIs can post replies to reviews, which vendors can and can’t, and the code.
White Label Reputation Management for Agencies (2026 Guide): How white label reputation management works for agencies: platform vs API, real prices (EmbedMyReviews, Grade.us, Vendasta), and what clients still see.

Google reviews and Google Business Profile

Access, quotas, keys, replies and embedding, for the businesses you own or manage.

Embed Google Reviews on Website: 3 Ways (With Code): Embed Google reviews on your website three ways: a free Maps iframe, the Places API (5 reviews) or the Business Profile API (all reviews). Code included.
Export Google Reviews to Google Sheets: 3 Ways: Export Google reviews to Google Sheets: an Apps Script on the Business Profile API, the 5-review Places option, or one key for 84 platforms.
GBP API Access: The Basic Access Form, Step by Step: How to fill in the GBP API contact form (Application for Basic API Access): requirements, the 60-day rule, what Google reviews and why it rejects.
Google Business Profile API Quota: Limits, Increases, 429: Google Business Profile API quota explained: 300 QPM defaults, the 10 edits/min rule, how to request an increase and how to stop 429 errors with backoff.
Google My Business API Migration: v4 to the New APIs: Google My Business API migration map: every v4 endpoint and its replacement in the new Business Profile APIs, what still lives in v4 and what shut down.
Google Play Reviews API: Getting More Than 7 Days: The Google Play Developer API returns reviews from the last week only. Where the full history is (Play Console reports) and how to merge both.
Google Reviews API Key: How to Get One: How to get a Google reviews API key for the Places API (5 reviews per place), and why the Business Profile API needs OAuth and approval instead.
Google Reviews API Pricing, Explained (2026): Google reviews via the Places API cost $25 per 1,000 calls after 1,000 free a month; the Business Profile API has no per-call fee. Tiers and real totals.
Reply to Google Reviews via API: Code, Templates, AI: Reply to Google reviews via API with working curl, Node and Python, reply templates and an AI-drafted, human-approved workflow that passes moderation.

Read and reply to reviews in code

One guide per platform and language: authentication, pagination, filters and replies where the platform allows them.

App Store Reviews API in Python: JWT, Pagination and Replies: Read and reply to App Store reviews in Python with the App Store Connect API: ES256 JWT, paged customerReviews, developer responses, limits.
Beds24 Reviews API in Python: Airbnb and Booking.com: Read Airbnb and Booking.com guest reviews from Beds24 in Python with API v2: long life token, per-property and per-room endpoints, paging, credit limit.
BigCommerce Reviews API in Python: Product Reviews: Read BigCommerce product reviews in Python with the Catalog API: store-level API account, products with reviews_count, per-product reviews. No replies.
eBay Feedback API in Python: OAuth and Replies: Read and reply to eBay seller feedback in Python with the Commerce Feedback API: user OAuth, feedback received, paging, the 80-character reply limit.
Ecwid Reviews API in Python: read_reviews Scope: Read Ecwid product reviews in Python with REST API v3: custom app with read_reviews, secret token, status and updatedFrom filters, offset paging.
Feefo API: Read Reviews, Webhooks and Export (Python): Read Feefo service and product reviews in Python with no key, get merchant comments as replies, and set up Feefo Hub webhooks for new reviews.
Fera Reviews API in Python: Store Replies: Read and answer Fera product and store reviews in Python with the private API v3: SECRET-KEY header, approved reviews newest first, store replies.
G2 Reviews API in Python: Seller API v2: Read your G2 product reviews in Python with the Seller API v2: Bearer token, products, paged reviews with the user, half-star ratings. No replies.
Google Play Reviews API in Python: 7 Days, Replies: Read and reply to Google Play reviews in Python: service account, reviews.list with paging, the 7-day window, and 350-character replies.
Google Reviews API in Java: Places and Business Profile: Google reviews API in Java 17+: 5 public reviews with the Places API, every review of your locations with the Business Profile API, and Prisma.
Google Reviews API in Node.js: Places and Business Profile: Google reviews API in Node.js: 5 public reviews with the Places API, every review of your locations with the Business Profile API, and Prisma.
Google Reviews API in PHP: Places and Business Profile: Google reviews API in PHP: 5 public reviews with the Places API, every review of your locations with the Business Profile API, and WordPress.
Google Reviews API in Python: Places and Business Profile: Google reviews API in Python: 5 public reviews with Places, every review of your locations with Business Profile, or one key for 84 platforms.
Guesty Reviews API in Python: Airbnb and Booking.com: Read and reply to Airbnb and Booking.com reviews with the Guesty Open API in Python: token limits, listings, reviews by date, PUT reply.
Hospitable Reviews API in Python: Airbnb, Booking.com: Read and reply to Airbnb and Booking.com reviews with the Hospitable API v2 in Python: access token, properties, paged reviews, respond while allowed.
Hostaway Reviews API in Python: Airbnb, Booking.com, Vrbo: Read and reply to Airbnb, Booking.com and Vrbo guest reviews through the Hostaway API in Python: token, listings, filters, the 0-10 rating, replies.
Huawei AppGallery Reviews API in Python, With Replies: Read and reply to Huawei AppGallery reviews in Python: Connect API client, token per data site, 6-month windows by country, 800-character replies.
JetBrains Marketplace Reviews API in Python: Read JetBrains plugin reviews in Python from plugins.jetbrains.com: paged comments, HTML text, epoch dates and the vendor's replies. No key needed.
Judge.me API in Python: Read Shopify Reviews, Filter, Reply: Judge.me API in Python: private token and shop domain, 100 reviews a page, filter by rating and status, skip spam, and create-only replies.
Junip Reviews API in Python: Admin API v2, Replies: Read and answer Junip product and store reviews in Python with Admin API v2: private app token, cursor pages, PUT reply to set or clear it.
Klaviyo Reviews API in Python: Published Reviews: Read Klaviyo Reviews in Python: private key with Reviews read scope, revision header, reviews sorted by update with links.next. No reply endpoint.
Loox API in Python: Store and Product Reviews: Read Loox store and product reviews in Python: store id and secret key (Convert or Unlimited plan), from_date syncs, nextPageUrl paging. Read only.
Mercado Libre Reviews API in Python: OAuth, Listings: Read the product reviews of your Mercado Libre listings in Python: OAuth on your country's host, 6-hour tokens, listings search and paged reviews.
Microsoft Store Reviews API in Python (Partner Center): Read Microsoft Store app reviews in Python with the Partner Center analytics API: Entra ID token, reviews by date range, paging, and why replies don't work.
Mozilla Add-ons Reviews API in Python: Ratings, Replies: Read Firefox add-on ratings in Python with the public AMO API v5, and reply as the developer with a short-lived HS256 JWT from an AMO API key.
Open VSX Reviews API in Python: No Key Needed: Read the reviews of a VS Code extension on open-vsx.org in Python: one public GET returns every review, with rating, comment and user. No key.
ProvenExpert API in Python: rating/get and Plans: Read ProvenExpert reviews in Python with API v1: HTTP Basic with API-ID and key, rating/get with createdAfter, decimal scores. Premium plans only.
REVIEWS.io API in Python: Company and Product Reviews: Read REVIEWS.io company and product reviews in Python: store key and private API key (Plus plan), 100 a page, dateFrom syncs. No reply endpoint.
Shopware 6 Reviews API in Python: Search and Reply: Read and answer Shopware 6 product reviews in Python: integration token, product-review search with filters, and PATCH to set the shop's comment.
Steam Reviews API in Python: Read Game Reviews, No Key: Read a game's Steam reviews in Python with GetAppReviews now that the old appreviews feed is gone: cursor paging, developer responses, no key.
Thunderbird Add-ons Reviews API in Python: Read the ratings of a Thunderbird add-on in Python from the public addons.thunderbird.net API v4: newest first, 50 per page. Read only, no key.
Tripadvisor API in Python: Terra Discover and Reviews: Tripadvisor API in Python with Terra Discover: get a key, find a location, read its reviews, handle errors, and what to do when you need every review.
Trusted Shops (eTrusted) API in Python, With Replies: Trusted Shops eTrusted API in Python: client-credentials token, channels, service and product reviews with cursor paging, and replies.
Trustpilot API in Python: Public Reviews, OAuth, Replies: Trustpilot API in Python: find your business unit, read public reviews with the API key, and read private reviews and reply with OAuth.
VTEX Reviews API in Python: Reviews and Ratings App: Read approved VTEX product reviews in Python through the Reviews and Ratings app: app key and token headers, from/to ranges, sorting. Read only.
Wix Reviews API in Python: Query, Reply, Delete: Wix Reviews API in Python: API key and site id, query with cursor paging, read the reply, set it with PATCH and remove it with DELETE.
WooCommerce Reviews API in Python, With Replies: Read WooCommerce product reviews in Python with the REST API, read replies as WordPress comments, and post a reply with an application password.
Yelp API in Python: Business Search and 3 Reviews: Yelp Fusion API in Python: search a business, read its rating and the up to 3 review excerpts, handle quotas, and get every review you own.
Yotpo API in Python: Token, Reviews, Incremental Sync (Code): Read Yotpo reviews in Python: utoken from Store ID and API secret, 100 per page, since_updated_at syncs, the merchant comment. Read only by design.

Alerts, chat tools and CRMs

Send every new review to Slack, Teams, Discord, Notion, Airtable, HubSpot, Intercom, Zendesk or a sheet, with webhooks, n8n, Zapier or Make.

App Store and Google Play Review Alerts in Discord: Post every new App Store, Google Play, Steam or Microsoft Store review to a Discord channel as an embed with stars, version, country and a link.
Approve and Publish Review Replies From Slack: Answer App Store, Google Play and Judge.me reviews from Slack: a Reply button, a modal for the answer, and POST /v1/reviews/{id}/reply to publish it. Python.
New Review Alerts for Google, Trustpilot and App Store: How to get notified of every new review within minutes on Google, Trustpilot, the App Store, Google Play, Yelp, Tripadvisor and the rest of the 84 platforms.
New Review Alerts in Microsoft Teams (Adaptive Cards): Post every new Google, App Store, Trustpilot or Yelp review to a Microsoft Teams channel as an Adaptive Card with stars, text and an Answer button.
New Review Alerts in Slack for Every Platform: Get a Slack message for every new review on Google, the App Store, Google Play, Trustpilot and 80+ more platforms, with n8n or a plain webhook. 15 minutes.
Read and Reply to Reviews From Claude or ChatGPT (MCP): Connect your reviews to Claude, ChatGPT, Cursor or Claude Code through Prisma's MCP server and ask in plain language.
Review Webhooks in Zapier and Make: Google, App Store: Get every new review from Google, Trustpilot, the App Store, Yelp and 80+ more platforms into Zapier or Make with one webhook.
Send Customer Reviews to a Notion Database Automatically: Keep every Google, App Store, Trustpilot or Yelp review in a Notion database: one page per review with rating, platform, text, author, date and link.
Send Customer Reviews to Airtable Automatically: Keep every Google, App Store or Trustpilot review in Airtable: a webhook and Airtable's upsert on a Review ID field, so nothing is duplicated. Python.
Send Customer Reviews to HubSpot Automatically: Log every new Google, App Store, Trustpilot or Yelp review in HubSpot as a note on the customer's company record, with rating, text and link.
Send Customer Reviews to Intercom as Tickets (Code): Create an Intercom ticket for every Google, App Store or Trustpilot review under 4 stars, with rating, text and link, via the Tickets API. Python and n8n.
Turn Customer Reviews Into Zendesk Tickets: Create a Zendesk ticket for every negative Google, App Store or Trustpilot review, and publish the agent's answer back when the ticket is solved. Python.

Platform API keys, tokens and limits

Where to find each platform’s credentials and what its API lets you do.

App Store Connect API Key for Reviews, Step by Step: How to create an App Store Connect API key that can read and reply to customer reviews: team key, Customer Support role, the .p8 file, Key ID and Issuer ID.
How to Export Google Reviews (Without Scraping): Export your Google reviews to CSV or JSON without scraping: Google Takeout, the Business Profile API, or a reviews API, with a script that writes the CSV.
How to Reply to Airbnb Reviews by API (2026): Airbnb's API is invitation-only. How property managers read and reply to Airbnb, Booking.com and Vrbo reviews by API anyway.
How to Respond to Google Reviews (With Examples): Reply to Google reviews from your Business Profile on Search, Maps or the app. Step by step, what Google checks, 12 reply examples by star rating.
How to Respond to Negative Google Reviews (8 Examples): Respond to a negative Google review in 4 steps: wait, acknowledge, own what's yours, take it offline. 8 examples, and when to report instead of reply.
Judge.me API Token: Where to Find It and What It Allows: How to get your Judge.me private API token (Settings → Integrations → View API tokens), what the Judge.me API lets you read and reply, and its limits.
Trustpilot API Key: How to Get Credentials (2026 Guide): Get a Trustpilot API key and secret, choose the right OAuth grant, fetch your reviews and reply by API. Step-by-step guide with curl, Node and Python.
Yelp API Pricing in 2026: Plans, Limits, Real Costs: Yelp API pricing in 2026: Base $229, Enhanced $299 and Premium $643 a month, plus $5.91 to $14.13 per extra 1,000 calls. Reviews start at $299.
Yelp API Review Limit: Why You Only Get 3 Reviews: Why the Yelp API returns only 3 review excerpts per business, what each plan unlocks (up to 7), and the legitimate ways to work with more of your reviews.
Yelp Fusion API: A Developer's Guide (2026): Yelp Fusion API, now the Yelp Places API: get a key, search businesses, read details and up to 3 review excerpts, handle 429s. curl, JavaScript, Python.

Which review platforms have an API: every platform Prisma supports and what each one allows.
Prisma Reviews comparisons: side by side with the other reviews APIs and suites.
Developer docs and the quickstart.
Free review tools.