Prisma Reviews / Integrations / Lightspeed eCom

Prisma Reviews is a reviews API that reads Lightspeed eCom reviews through Lightspeed eCom’s official API, with credentials the business creates in its own account, in the same JSON format as its other 83 platforms. It can’t reply to Lightspeed eCom reviews by API: each review carries a url to answer it on Lightspeed eCom. New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).

Read only Beta

Product reviews visible in the shop, with stars, text, the reviewer’s name, language and date. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review.

Reviews
Read only
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated
Status
Beta

Get a free API key Read the quickstart

Free Spark plan: 2 locations and test keys with sample data on every platform. No card.

By , CEO of Prisma Reviews · Updated

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=lightspeed&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Lightspeed eCom is read only: answer each review on the platform, at its url
curl "https://api.prismareviews.com/v1/reviews/rev_01JB7Q" \
  -H "Authorization: Bearer $PRISMA_API_KEY"   # → "url": "https://…"

Lightspeed eCom sync, limits and plans

How Prisma handles Lightspeed eCom on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.

Reply by API
No: each review links to where it is answered
How reviews arrive
Scheduled checks (see the table)
Counts against paid reads
No: unlimited reviews
Lightspeed eComSparkBeamSpectrumAurora
AvailableIncludedIncludedIncludedIncluded
New reviews checkedEvery hourEvery hourEvery 15 minutesEvery 15 minutes
Refresh now (on demand)NoYesYesYes
Price a monthFree, 2 locations€49, 10 locations€149, 50 locations€499, 200 locations

What you get for Lightspeed eCom

  • Who it’s for

    For Lightspeed eCom (C-Series) webshops in Europe and North America that collect product reviews in the shop. Free on every plan.

Frequently asked questions

Can I reply to Lightspeed eCom reviews through the API?

Read only: Lightspeed eCom product reviews have no shop reply.

How do my customers connect Lightspeed eCom?

The shop creates an API key in Lightspeed eCom with read access to reviews and gives Prisma the key, secret and cluster.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 84 platforms, so you can build before connecting a real one.