Prisma Reviews / Integrations / Yext
Yext reviews API
Prisma Reviews is a reviews API that reads Yext reviews through Yext’s official API, with credentials the business creates in its own account, in the same JSON format as its other 83 platforms. It publishes the reply you send through the official API, and can delete it; Prisma never writes replies. New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).
Read & reply Beta
The reviews Yext collects for each location, from Google, Facebook, Yelp, its own first-party reviews and more, with stars, text, the reviewer’s name, the site it came from and your answer. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Replies go out from your code or from the Prisma dashboard without code.
- Reviews
- Read & reply by API
- Connects with
- The account’s own API credentials
- Format
- Same JSON as every platform: rating, text, author, date, reply, url
- Webhooks
- review.created, review.updated, reply.published
- Status
- Beta
Get a free API key Read the quickstart
Free Spark plan: 2 locations and test keys with sample data on every platform. No card.
By Francisco García Domene, CEO of Prisma Reviews · Updated
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=yext&since=2026-10-01" \
-H "Authorization: Bearer $PRISMA_API_KEY"
# Publish your reply
curl -X POST https://api.prismareviews.com/v1/reviews/rev_01JB7Q/reply \
-H "Authorization: Bearer $PRISMA_API_KEY" \
-H "Content-Type: application/json" \
-d '{"text": "Thanks, María! See you soon."}' const BASE = "https://api.prismareviews.com/v1";
const headers = { Authorization: `Bearer ${process.env.PRISMA_API_KEY}` };
// List new reviews
const { data } = await fetch(`${BASE}/reviews?platform=yext&since=2026-10-01`, { headers })
.then((r) => r.json());
// Publish your reply
await fetch(`${BASE}/reviews/${data[0].id}/reply`, {
method: "POST",
headers: { ...headers, "Content-Type": "application/json" },
body: JSON.stringify({ text: "Thanks, María! See you soon." }),
}); import os, requests
BASE = "https://api.prismareviews.com/v1"
headers = {"Authorization": f"Bearer {os.environ['PRISMA_API_KEY']}"}
# List new reviews
data = requests.get(f"{BASE}/reviews", headers=headers,
params={"platform": "yext", "since": "2026-10-01"}).json()["data"]
# Publish your reply
requests.post(f"{BASE}/reviews/{data[0]['id']}/reply", headers=headers,
json={"text": "Thanks, María! See you soon."}) Yext sync, limits and plans
How Prisma handles Yext on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.
- Reply by API
- Yes, the text you send
- Delete a reply by API
- Yes
- How reviews arrive
- Scheduled checks (see the table)
- Counts against paid reads
- No: unlimited reviews
| Yext | Spark | Beam | Spectrum | Aurora |
|---|---|---|---|---|
| Available | Included | Included | Included | Included |
| New reviews checked | Every hour | Every hour | Every 15 minutes | Every 15 minutes |
| Refresh now (on demand) | No | Yes | Yes | Yes |
| Price a month | Free, 2 locations | €49, 10 locations | €149, 50 locations | €499, 200 locations |
What you get for Yext
Who it’s for
For multi-location brands and agencies that already run their listings on Yext and want the reviews in their own software. Needs Yext’s reviews product. Free on every plan.
Frequently asked questions
Can I reply to Yext reviews through the API?
Replies by API: Prisma publishes your answer as a public Yext response, which Yext posts on the site where the review was written. Edit or delete it too, where that site allows it.
How do my customers connect Yext?
The brand or agency creates an app in Yext’s Developer Console with Reviews and Entities access and gives Prisma its API key. Every Yext entity becomes a location.
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Get your API key in a minute
Free Spark plan: 2 locations, no card. Test keys return sample data on all 84 platforms, so you can build before connecting a real one.