Prisma Reviews / Integrations / Lazada

Prisma Reviews is a reviews API that will read Lazada reviews through Lazada’s official API, after the business signs in with Lazada, in the same JSON format as its other 83 platforms. Coming soon: it opens when the platform approves Prisma’s access. It will publish the reply you send through the official API (up to 500 characters); Prisma never writes replies. New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).

Read & reply Coming soon

Lazada connections open once Prisma’s app is live in the Lazada Service Market. You can already try the whole flow with test keys.

The product reviews of each Lazada country you sell in, from the last 90 days, with stars, text, the product and your reply. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Replies go out from your code or from the Prisma dashboard without code.

Reviews
Read & reply by API
Connects with
The account’s own API credentials
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated, reply.published
Status
Coming soon

Get a free API key Read the quickstart

Free Spark plan: 2 locations and test keys with sample data on every platform. No card.

By , CEO of Prisma Reviews · Updated

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=lazada&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Publish your reply
curl -X POST https://api.prismareviews.com/v1/reviews/rev_01JB7Q/reply \
  -H "Authorization: Bearer $PRISMA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"text": "Thanks, María! See you soon."}'

Lazada sync, limits and plans

How Prisma handles Lazada on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.

Reply by API
Yes, the text you send, up to 500 characters
Delete a reply by API
No
How reviews arrive
Scheduled checks (see the table)
Counts against paid reads
No: unlimited reviews
LazadaSparkBeamSpectrumAurora
AvailableIncludedIncludedIncludedIncluded
New reviews checkedEvery hourEvery hourEvery 15 minutesEvery 15 minutes
Refresh now (on demand)NoYesYesYes
Price a monthFree, 2 locations€49, 10 locations€149, 50 locations€499, 200 locations

What you get for Lazada

  • Who it’s for

    For sellers on Lazada in Singapore, Malaysia, Thailand, Indonesia, Vietnam and the Philippines. Free on every plan.

Frequently asked questions

Can I reply to Lazada reviews through the API?

Replies by API: Prisma publishes your reply through Lazada Open Platform, once per review and up to 500 characters.

How do my customers connect Lazada?

The seller subscribes to Prisma (free) through the Lazada Service Market link Prisma gives them, then signs in to Lazada to allow it.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 84 platforms, so you can build before connecting a real one.