Prisma Reviews / Integrations / Lazada
Lazada reviews API
Prisma Reviews is a reviews API that will read Lazada reviews through Lazada’s official API, after the business signs in with Lazada, in the same JSON format as its other 83 platforms. Coming soon: it opens when the platform approves Prisma’s access. It will publish the reply you send through the official API (up to 500 characters); Prisma never writes replies. New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).
Read & reply Coming soon
Lazada connections open once Prisma’s app is live in the Lazada Service Market. You can already try the whole flow with test keys.
The product reviews of each Lazada country you sell in, from the last 90 days, with stars, text, the product and your reply. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Replies go out from your code or from the Prisma dashboard without code.
- Reviews
- Read & reply by API
- Connects with
- The account’s own API credentials
- Format
- Same JSON as every platform: rating, text, author, date, reply, url
- Webhooks
- review.created, review.updated, reply.published
- Status
- Coming soon
Get a free API key Read the quickstart
Free Spark plan: 2 locations and test keys with sample data on every platform. No card.
By Francisco García Domene, CEO of Prisma Reviews · Updated
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=lazada&since=2026-10-01" \
-H "Authorization: Bearer $PRISMA_API_KEY"
# Publish your reply
curl -X POST https://api.prismareviews.com/v1/reviews/rev_01JB7Q/reply \
-H "Authorization: Bearer $PRISMA_API_KEY" \
-H "Content-Type: application/json" \
-d '{"text": "Thanks, María! See you soon."}' const BASE = "https://api.prismareviews.com/v1";
const headers = { Authorization: `Bearer ${process.env.PRISMA_API_KEY}` };
// List new reviews
const { data } = await fetch(`${BASE}/reviews?platform=lazada&since=2026-10-01`, { headers })
.then((r) => r.json());
// Publish your reply
await fetch(`${BASE}/reviews/${data[0].id}/reply`, {
method: "POST",
headers: { ...headers, "Content-Type": "application/json" },
body: JSON.stringify({ text: "Thanks, María! See you soon." }),
}); import os, requests
BASE = "https://api.prismareviews.com/v1"
headers = {"Authorization": f"Bearer {os.environ['PRISMA_API_KEY']}"}
# List new reviews
data = requests.get(f"{BASE}/reviews", headers=headers,
params={"platform": "lazada", "since": "2026-10-01"}).json()["data"]
# Publish your reply
requests.post(f"{BASE}/reviews/{data[0]['id']}/reply", headers=headers,
json={"text": "Thanks, María! See you soon."}) Lazada sync, limits and plans
How Prisma handles Lazada on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.
- Reply by API
- Yes, the text you send, up to 500 characters
- Delete a reply by API
- No
- How reviews arrive
- Scheduled checks (see the table)
- Counts against paid reads
- No: unlimited reviews
| Lazada | Spark | Beam | Spectrum | Aurora |
|---|---|---|---|---|
| Available | Included | Included | Included | Included |
| New reviews checked | Every hour | Every hour | Every 15 minutes | Every 15 minutes |
| Refresh now (on demand) | No | Yes | Yes | Yes |
| Price a month | Free, 2 locations | €49, 10 locations | €149, 50 locations | €499, 200 locations |
What you get for Lazada
Who it’s for
For sellers on Lazada in Singapore, Malaysia, Thailand, Indonesia, Vietnam and the Philippines. Free on every plan.
Frequently asked questions
Can I reply to Lazada reviews through the API?
Replies by API: Prisma publishes your reply through Lazada Open Platform, once per review and up to 500 characters.
How do my customers connect Lazada?
The seller subscribes to Prisma (free) through the Lazada Service Market link Prisma gives them, then signs in to Lazada to allow it.
More marketplaces platforms
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