Prisma Reviews / Integrations / Bazaarvoice

Prisma Reviews is a reviews API that reads Bazaarvoice reviews through Bazaarvoice’s official API, with credentials the business creates in its own account, in the same JSON format as its other 83 platforms. It publishes the reply you send through the official API, and can delete it; Prisma never writes replies. New reviews are checked every hour on Spark and Beam, every 15 minutes on Spectrum and Aurora. Included in the free Spark plan (2 locations, no card).

Read & reply Beta

The brand’s product reviews with stars, title, text, the reviewer’s nickname, language, the product page and the brand’s response. Syndicated reviews from other brands are left out. One API key, the same JSON fields as every other platform (rating, text, author, date, reply, url) and a webhook for each new review. Replies go out from your code or from the Prisma dashboard without code.

Reviews
Read & reply by API
Connects with
Sign-in by the account owner (OAuth)
Format
Same JSON as every platform: rating, text, author, date, reply, url
Webhooks
review.created, review.updated, reply.published
Status
Beta

Get a free API key Read the quickstart

Free Spark plan: 2 locations and test keys with sample data on every platform. No card.

By , CEO of Prisma Reviews · Updated

api.prismareviews.com/v1
# List new reviews
curl "https://api.prismareviews.com/v1/reviews?platform=bazaarvoice&since=2026-10-01" \
  -H "Authorization: Bearer $PRISMA_API_KEY"

# Publish your reply
curl -X POST https://api.prismareviews.com/v1/reviews/rev_01JB7Q/reply \
  -H "Authorization: Bearer $PRISMA_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"text": "Thanks, María! See you soon."}'

Bazaarvoice sync, limits and plans

How Prisma handles Bazaarvoice on each plan, from the API’s configuration. Updated . Prices and what else each plan includes: Prisma Reviews pricing.

Reply by API
Yes, the text you send
Delete a reply by API
Yes
How reviews arrive
Scheduled checks (see the table)
Counts against paid reads
No: unlimited reviews
BazaarvoiceSparkBeamSpectrumAurora
AvailableIncludedIncludedIncludedIncluded
New reviews checkedEvery hourEvery hourEvery 15 minutesEvery 15 minutes
Refresh now (on demand)NoYesYesYes
Price a monthFree, 2 locations€49, 10 locations€149, 50 locations€499, 200 locations

What you get for Bazaarvoice

  • Who it’s for

    For brands and retailers on Bazaarvoice who want their reviews and responses in their own software. Free on every plan.

Frequently asked questions

Can I reply to Bazaarvoice reviews through the API?

Replies by API: Prisma publishes your response through Bazaarvoice’s Response API, and edits or deletes it the same way.

How do my customers connect Bazaarvoice?

The brand requests a Conversations API key in the Bazaarvoice Portal and gives it to Prisma with its client name. To reply, it adds the Response API keys of an OAuth client it authorized.

Get your API key in a minute

Free Spark plan: 2 locations, no card. Test keys return sample data on all 84 platforms, so you can build before connecting a real one.